Agency Name: STEP Inc.

Address: 2138 Lincoln Street Williamsport, PA 17701
: 570-326-0587
Fax: 570-322-2197
  • Program 1: STEP Office of Aging
    Category: Elderly
    Location: 352 East Water Street Lock Haven
    Phone: 570-748-2906 or 1-800-222-2019
    24 hour elder abuse hotline: 1-800-332-8555
  • Service 1: Senior Community Center provides a variety of recreational, educational and health related group activities. Senior Community Centers are open daily Monday-Friday. Social/Recreational activities include card parties, art classes, crafts, sock hops, tureens, holiday festivities, exercise programs, square dancing, wood carving, computers and internet, restaurant dining, line dancing, picnics and much more. Prime Time Health Programs include various exercise Program s. Dining Out Meals are hot, nutritionally balanced meals are served in the Senior Community Centers daily (Monday-Friday at noon).
    Senior Community Center Locations:
    Carter Towers-748-9262
    11 S. Jones Street
    Lock Haven, PA 17745
    Lock Haven-748-2906
    352 East Water Street (JayCee Building)
    Lock Haven, PA 17745
    Mill Hall-726-6378
    9 Peale Avenue (Mill Hall Fire Hall)
    Mill Hall, PA 17751
    Renovo -923-2525
    415 Fourth Street (South Renovo Fire Hall)
    South Renovo, PA 17764

  • Service 2: Transportation is available to Senior Citizens through the Lycoming-Clinton
    Transportation Services operated by STEP, Inc. Senior Citizens desiring to schedule rides MUST call before 12:00PM on the day BEFORE the trip. Reservations may be made earlier than 12:00 on the day before or even two days before the trip, but cannot under any circumstances be accepted later than 12:00PM the day before. Clinton County residents can schedule rides by calling: 1-800-206-3006. For individuals who are age 60+, AND registered with the Office of Aging, 95% of the fare will be paid for a few types of trips within the two counties.

  • Service 3: Anyone interested in volunteering their time to deliver meals-on-wheels, health insurance counseling or other services for the elderly can contact the Clinton County Volunteer Coordinator at 570-748-2906.

  • Service 4: The Senior Community Service Employment Program is a program providing free employment counseling and placement services for persons age 55 and over. Call 327-3498 for more information.

  • Service 5: Popularly known as “Meals-on-Wheels”, this program delivers a complete hot noon meal to persons age 60 and over, who are homebound and cannot cook for themselves. Meals are distributed from the various Senior Community Centers by volunteers, Monday through Friday. Regular and special diets are available.

  • Service 6: Home Support Cleaning Service is provided when the need is for light housekeeping tasks, laundry, shopping, or instruction in home management or basic cooking skills.

  • Service 7: Home Modification and Repair provides home maintenance repairs and modifications necessary to maintain the individual’s safety in the home, such as, ramps, railings, grab bars,etc.

  • Service 8: Home Health Services are usually covered by Medicare or other insurance under orders of a physician. In special circumstances, physician ordered services may be provided by the Office of Aging to enable an individual to continue to reside in his or her own home. Twenty-four hour care is not available.

  • Service 9: Personal Care Services are provided when the primary need is for “hands-on” assistance with the activities of daily living.

  • Service 10: The Family Caregiver Support Program is designed to respond to the needs of families and friends caring for their loved ones at home. Its purpose is to reinforce (not replace) the care being provided to the older person (who requires daily care) at home.

  • Service 11: The objective of the Nursing Home “Waiver Program” is to provide care in
    the community for individuals who would otherwise be eligible for nursing home care.

  • Service 12: The Nursing Home Transition (NHT) program assists eligible nursing home
    residents who wish to safely return to the community and to a more independent lifestyle, with the assistance of Aging Services. NHT is available to anyone over 18, and of any income level. The Office of Aging will directly assist individuals over 60 and they will provide referral assistance to anyone under 60.

  • Service 13: Placement Services are designed to assist the individual in determining the type of residential placement that will best meet their needs. The Office of Aging will assist them in securing such placement (Nursing Homes, Assisted Living Facilities, and Personal Care Homes).

  • Service 14: An Ombudsman is a person trained and certified by the Pennsylvania Department of Aging in the investigation and resolution of complaints made by, or on behalf of, consumers of long term care services. Ombudsmen help consumers voice concerns and exercise their rights, in order to protect the dignity, well-being, and quality of life for individuals age 60 and over, in various care settings.

  • Service 15: The APPRISE Program provides assistance with all types of health insurance, including Medicare, Medicaid, and private policies. APPRISE Volunteer Counselors can answer questions about benefits, provide easy to understand information, help with confusing forms, refer to appropriate agencies and advise how to protect against fraud and abuse. APPRISE services are provided at no cost by specially trained volunteers. Information can be found by calling Clinton County at 748-2906.

    Service 16: Protective Services are provided to older persons as an intervention in a crisis situation or to avoid a crisis when one appears imminent. The Older Adults Protective Services Act empowers the Office of Aging to investigate reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk. Elder Abuse Hotline: 1-800-332-8555
  • Program 2:
    Category: Children
    Contact: John LaRose
    Phone: (570) 326-0587 or 1-800-346-3020 Hours: 8:00 AM to 5:00 PM (M-F)
    Description: Early Care and Education Administration works in partnership with families, childcare provides, institutions of higher education and community stakeholders in an effort to prepare today’s children for their important roles in tomorrow’s marketplace. Child Care Information Services (CCIS) staff assists working families to select quality, subsidized childcare.
  • Program 3:
    Category: Transportation, Elderly
    Contact: Jim Plankenhorn
    Phone: 1-800-206-3006 Fax: (570) 327-5455
    Hours: 7:30 AM to 5:00 PM (7 days a week)
    Description: STEP Transportation helps people with their transportation needs to maintain
    their independence. Transportation service is available to all residents of Lycoming and Clinton Counties through the coordinated efforts of STEP and the local cab companies. Courteous, friendly, door-to-door service is provided via wheelchair-accessible vehicles. Transportation is provided throughout Lycoming and Clinton Counties, as well as to Geisinger Medical Center, The Surgical Center, Allenwood, and the Centre County Hospital in State College. Transportation available 24 hours a day, 7 days a week, 365 days a year (holidays included). Fares for trips are reduced for seniors, persons with disabilities and eligible Medical Assistance recipients. Reservations are required and must be called in by 12:00 noon at least one business day in advance. Reservations called in more than one business day in advance of the trip date, may be called in between 7:30 AM and 5:00 PM, on any business day.
  • Program 4:
    Category: Housing
    Contact: Terry Roller
    Phone:(570) 327-5420 Hours:7:00 AM to 3:30 PM (M-F)
    Description: STEP’s Housing & Building Initiatives collaborates with municipal and county governments to target, leverage and impact specific communities in Lycoming and Clinton Counties to respond to the housing needs of today. Recognizing the importance of coordination, Housing & Building Initiatives has worked with municipal and county officials to integrate affordable housing revitalization with downtown, industrial and commercial revitalization strategically, resulting in both social and economic benefits. Responding to the increased cost of energy, weatherization and energy services are available to the general public. Energy conservation through Weatherization remains one of the most cost effective and immediate solutions for today and the future.

  • Program 5:
    Category: Preschool
    Agency Name: Lycoming-Clinton Head Start, Pre-K Counts and Parent-Child Home Program
    Address: 2138 Boyd Street Williamsport, PA 17701
    Phone: 1-800-346-3020
    Fax: 570-322-3137
    Contact Person: Anne M. Doerr, Director
    Email: Anne M. Doerr
    Description: Lycoming-Clinton Head Start is committed to helping children and families succeed. The program implements its vision of being “a catalyst for inspiring positive change and fostering hope in children, family and community” through its Head Start, PA Pre-K Counts, and Parent-Child Home Programs. Lycoming-Clinton Head Start gives children the tools they need to succeed in school and in life, and gives families the tools they need to maximize their children’s success as well as their own.
  • Program 6:
    Category: AmeriCorps, Service
    Contact: Daryl Kern or Carlene Hamilton
    Email: Daryl Kern / Carlene Hamilton
    Phone: (570) 326-0587 or 1-800-346-3020 Hours: 8:00 AM to 5:00 PM (M-F)
    Description: STEP’s Community Connect AmeriCorps is part of a national service program that provides thousands of Americans of all ages and backgrounds with education awards in exchange for a year or two of service to their communities. Throughout Clinton and Lycoming Counties, members serve in various professional roles with partner host sites. AmeriCorps members also serve as a team to provide opportunities for youth to become engaged in their community, promoting leadership and volunteerism.
  • Program 7:
    Category: Crisis
    Contact: Mary Lou White
    Address in Lock Haven: 352 East Water Street Lock Haven, PA 17745
    Address in Renovo: 415A Fourth Street So. Renovo, PA 17764 Phone: Lock Haven: (570) 748-6379 Renovo: (570) 923-1489
    Hours: Lock Haven: 9:00 AM to 5:00 PM (M-F)
    Renovo: 8:00 AM to 12:00 PM (M-F)
    Description: STEP Outreach offers many services that provide support and opportunities to
    resolve a crisis, rather than become a victim of circumstance. From crisis intervention to budgeting counseling, energy assistance, assistance in securing decent and affordable housing, providing for affordable utility bill payment plans, and more, STEP Outreach assists individuals and families to address barriers to self-sufficiency.
  • Program 8:
    Category: Job
    Contact: Dan Merk
    Phone: (570) 326-0587 or 1-800-346-3020
    Address: Clinton County Assistance Office 300 Bellefonte Avenue Lock Haven, PA 17745
    Description: STEP Workforce Development addresses the needs of employers and assists
    job seekers in securing employment. Training in job readiness, job acquisition and job retention skills, along with "hands-on" work experience, all leading to sustainable employment, are available for eligible public assistance recipients transitioning to the workforce and for persons 55 and over.
  • Program 9:
    : Homeowner
    Contact: Dan Merk
    Phone: (570) 326-0587 or 1-800-346-3020 Hours: 8:00 AM to 5:00 PM (M-F)
    Description: STEP Homeownership Counseling provides prospective homeowners are
    provided with the tools they need to successfully purchase and maintain a home. Consumers receive counseling regarding budgeting, predatory lenders, renovation and repair loans, realtors, and various mortgage options. For those subjected to foreclosure, counseling and intervention is also provided